Customer Data Admin (Student)
Enjoy spotting details, solving problems, and connecting with people? Join our Proof of Ownership team and get hands-on experience in a global setting.
The Porsche Customer Relations Hub (CRH) in Zagreb is growing, and we’re looking for students to join our Proof of Ownership project. As the first point of contact for Porsche customers and fans around the world, the CRH team handles all kinds of Porsche-related inquiries, and now is your chance to become part of it.
In this role, you'll be verifying important documents, communicating with customers across the globe via email, working with our internal tools, and making sure everything is properly documented. No experience? No worries! We’ll train you to become a document detective in no time.
If you're looking for a remote and flexible, dynamic and international work environment where you can get real-world experience, here's your chance! Apply now and be part of something exciting.
Qualifications & Experience
proficiency in English
attentiveness to detail
well-structured, self-dependent working style
motivated and empathetic personality, but also assertive and self-confident
possibility of working full-time, and minimum 30h per week
possibility of working remotely
Bonus points:
applicable experience in customer service and knowledge in the automotive industry
proficiency in Italian/German/French/Spanish/Portuguese
Your responsibilities
processing customer requests related to vehicle ownership via e-mail
verifying and entering data into the system
forwarding complex customer requests to CRH and providing assistance as needed
possibility of additional backend projects (document translation etc.)
HOURLY WAGE
8.5 €
Stimulating work environment
Clear focus
We don’t go from one client to the next. Instead, we put all of our efforts into products for Porsche. This means no frantic fixes or pulling an all-nighter to fulfill the wishes of clients.
Performance feedback
Flattery may get you everywhere, but being honest with each other keeps us both growing. We keep each other in check with regular 1-on-1 sessions, as well as 360 reviews.
Porsche in garage
We use Porsche Taycan and Panamera as testing tools. With actual car testing, we never stop tweaking our development process and applying the knowledge we gain from it to the next feature we build, as well as existing ones.
Career switch
Second-guessing your career choice is perfectly normal. You may want to explore something new after a few years in the same position. If you do, we'll support you.
Education & Tool Budget
Take a course, buy a book, go to a conference - do whatever it takes to expand your horizons. You can also use it to get a shiny new piece of equipment. Whatever you do - the budget is yours to spend.
Flexible hours & location
We don't care where you work from. As long as you have four walls and a roof to keep you dry, we're good. Tailoring your working hours comes in this package as well.
Your Well-Being
Mental Health
We're all about keeping you at your best, inside and out. That's why we offer subsidized psychotherapy sessions with therapists of your choice. Because your mental health always comes first.
PAID SICK LEAVE
If you’re feeling under the weather, stay home and let us know you can’t come in. You have 42 days of sick leave per year that are paid in full.
ADDITIONAL HEALTH INSURANCE
Health is wealth. We’ll help you keep both with paid additional health insurance.
Annual check-ups
Don't wait for the doctor to come calling - get a yearly check-up in a private clinic instead. This will keep you fit as a fiddle.
MultiSport card
Want to work off those winter pounds? You can do so with a subsidized fitness membership of your choice.
Nice Extras
Free Language Courses
We offer paid language courses to help you master English, Italian, German, or Croatian. It’s a chance to learn something new and level up your language skills.
FAMILY INCENTIVES
Our family package comes with benefits such as baby bonuses, an extra day off for the first day of school or kindergarten, Christmas gifts for kids, and much more.
CAR & BIKE PARKING
We’ll make your traveling a breeze by offering free parking for bicycles and subsidized car parking.